President Of India Secretariat has launched a helpline portal.
The site http://helpline.rb.nic.in/ provides a gateway to file a request or grievance online. Citizens can register and track the status of their grievances through the site. The portal will allow people to petition the President directly.
We have seen the major step towards the e-governance in the Rastrapati Bhavan during Dr. Kalam’s turn. The official website of Indian President had got many interactive features during his turn. After him, now Mrs. Patil seems to try her best to continue the e-governance agenda.
This move is really appreciable. :)